Refund policy

Returns & Refunds

Every piece of Lammes candy is still cooked in small batches from recipes the Lamme family has perfected since 1885. We take a lot of pride in what goes into each box, so if your order shows up in anything less than the Lammes standard you know and love, we want to hear about it. Reach out to us at the email or phone number below, and we'll make it right.

All sales and preorders are final. Because our candy is perishable, we can't accept returns or exchanges.

If your order arrives damaged, melted or incorrect, or doesn't arrive at all, contact us within 48 hours of the expected delivery date with your order number and a photo of the product and packaging (if available). We'll send a replacement or issue store credit.

Questions about your order? We're here to help. Email support@lammes.com or call 512-489-6727, 9 a.m.–5 p.m. Central, Monday–Friday.